We strongly encourage all shoppers to go through our Terms & Conditions thoroughly before making their purchase. We reserve the rights to make any amendments to our prices & policies without any prior notices.
Exchange & Refund Policy
Chloe Monday strives to provide accurate photos and information true to the product. However, we seek your understanding that there may be slight differences due to individual computer’s resolutions and
camera lighting. At Chloe Monday, we will conduct quality checks before delivery. Therefore, Chloe Monday will only do refund and item exchange according to case-by-case basis.
1. If at any case you have receive a wrong for defect item, please fill up the form under the Contact Us page.
We will gladly do a one-to-one exchange for wrong or defected items.
2. There may be slight differences of 0.5 inches to 1.0 inches in our given measurements. In such cases, variance will
not be considered as a defect.
3. In events when the item is out of stock, we will do a full refund unless customers would like to exchange it for
another item of the same or higher value. In cases when it is of a higher value, customers would have to top
up the differences.
4. All refunded items must be returned within 5 working days and must be posted via registed mail. Postage cost
of the return item will be absorbed by the Company. However, please note that all items must be returned in the
original condition; not worn and unwashed. If not, any return or exchange would be deem as voided.
Privacy Policy
1. All content, information and pictures are strictly copyrighted by Chloe Monday. Usage of any content must be
credited.
2. We reserve the right to make any amendments to the policies, terms and condition at any time without prior
notice.
3. All personal information from our customers are use solely for mailing procedures and strictly confidential unless
required by law.
4. By using our site, we take it as a consent for our customers adhear to our terms and conditions and policies.