GENERAL QUESTIONS
How can we contact you ? :
You can contact us easily via emailing us at [email protected]
What is your operating hours for the online store ? :
We reply emails dutifully from Monday - Sunday, from early noon to late nights
What happens if we send in our order on either a Friday or Saturday ? :
If you happen to send in your order on either one of the weekdays, nothing will change except delivery of the items will be sent on the next working day if the next weekday falls on a Public Holiday.
PRODUCTS RELATED
Where are your products from ? :
Our products are mainly sourced globally. We will soon be getting more indie vintage and retro classic apparels.
What happens when an item is Pending/Sold Out ? :
When such incident occurs, we'll automatically put you under the waiting list. Should there be fall out deals or backorders, We'll automatically send you a confirmation invoice immediately. Alternately, You may email us directly at [email protected] too
What is a Backorder ?
When a particular item is sold out we may send in that particular design back for re-manufacturing depending on the response/orders we get. For Backorders, we require a full payment to be in before we secure a slot for you. Shipment usually takes about 2-3 weeks to arrive.
Why is the colour of my apparel different in terms of colour tones on the site? :
Colours might differ slightly due to the different monitor resolutions and lightings.
How do i get informed of chloemonday's new arrivals & news ? :
You may get first hand updates by joining our mailing list HERE
You can also "Follow" us on our TWITTER
as well as "Like" our FACEBOOK page to get the latest updates & promotions!